Privacy Policy

Privacy Policy

J. Clayton Spine & Health
Effective Date: July 3, 2026
Last Updated: July 3, 2026


1. Introduction

J. Clayton Spine & Health ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at jclaytonhealthcare.com, submit a form, or otherwise interact with us online.

Please read this policy carefully. If you do not agree with its terms, please do not use our website or submit your information through our online forms.


2. Information We Collect

We may collect the following types of information when you interact with us online:

Personal Identification Information:

  • Full name

  • Email address

  • Phone number

  • Date of birth

  • Mailing address

Health-Related Information:

  • Chief complaint or reason for seeking care

  • Insurance information

Technical Information:

  • Browser type and version

  • IP address

  • Pages visited and time spent on our website

  • Referring website or source

We collect this information when you:

  • Complete a contact or consultation request form on our website or funnel pages

  • Schedule or request an appointment

  • Submit an inquiry via phone, email, or web form

  • Voluntarily provide it through other communications with us


3. How We Use Your Information

We use the information we collect to:

  • Respond to your consultation or appointment requests

  • Contact you to confirm, schedule, or follow up on appointments

  • Send you health and wellness information relevant to our services

  • Send SMS text messages and emails related to your inquiry or appointment (with your consent)

  • Improve our website and patient experience

  • Comply with applicable legal obligations


4. SMS / Text Message Communications

By submitting your phone number through our online forms, you consent to receive SMS text messages from J. Clayton Spine & Health regarding:

  • Appointment reminders and confirmations

  • Follow-up communications related to your care inquiry

  • Practice updates and health-related information

Message and data rates may apply. You may opt out at any time by replying STOP to any text message. For help, reply HELP or contact us at [email protected].

We do not sell or share your phone number with third parties for their own marketing purposes.


5. HIPAA Notice

J. Clayton Spine & Health is a healthcare provider subject to the Health Insurance Portability and Accountability Act (HIPAA). Information you provide through our online intake or consultation forms may become part of your protected health information (PHI).

Our full Notice of Privacy Practices, which governs how we handle your protected health information in connection with your clinical care, is available at our office and upon request.

The information collected through our website and marketing forms is used primarily for scheduling and initial contact purposes. Once you become a patient, your health information is protected under our HIPAA-compliant policies and procedures.


6. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website, sending communications, or managing appointments (e.g., email/SMS platforms, scheduling software). These vendors are required to keep your information confidential.

  • Legal Requirements: If required by law, court order, or governmental authority.

  • Protection of Rights: To protect the rights, property, or safety of J. Clayton Spine & Health, our patients, or the public.


7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You may choose to disable cookies through your browser settings; however, doing so may affect certain features of our website.


8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


9. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information (subject to legal and regulatory limitations)

  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us at:

📧 [email protected]


10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.


11. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will take steps to delete it.


12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.


13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

J. Clayton Spine & Health
Seymour, Indiana
📧
[email protected]